Help & Information

Welcome to Our Help & Information Hub

Have a question or need assistance? You're in the right place. Our customer service staff are here to help you during our office hours, Monday to Friday.

Live Support Assistance

Need an immediate answer? Connect with our live support staff who are ready to assist you in real-time. Our service is available during office hours, ensuring that your queries are addressed promptly. If you happen to catch us offline, no problem—you can leave a question, and we'll get back to you as soon as we're back online.

Eco-Friendly Packaging

At Bromleys Art Supplies, we're not just passionate about art; we're committed to sustainability. We make conscious efforts to recycle packaging, particularly for tubes of paint and other small items. When unpacking your order, take a moment to check small boxes and all packaging, as the contents may differ from what is shown on the outer box. Join us in our eco-friendly journey!

About Us: Your Artistic Ally

Curious to know more about who we are and what drives our passion for art supplies? Explore our comprehensive 'about us' section, where you'll find not only information about our family-run business but also all the contact details you need to connect with us. Learn about our roots, values, and the people behind the scenes dedicated to serving the artistic community.

Troubleshooting Website Issues

Encountering difficulties navigating our website? Fret not! Check out our frequently asked questions (FAQs) for quick solutions and tips on optimising your online experience with us. We're committed to ensuring that your journey on our website is as smooth as your brushstroke. Or contact us by phone, email or live chat if you can’t find the help you are looking for. We are always happy to guide you through your online journey.

Shopping, Delivery & Returns: Your Shopping Guide

Our 'Shopping Information' section is your go-to guide for all things related to making your purchase on our website. From delivery times to return policies, find the information you need to make informed decisions and enjoy a hassle-free shopping experience.